The HR Lady, Podcast

Effective HR Practices for Business Success with Wendy Sellers

Expert Insights with Wendy Sellers, The HR Lady®. One of the key elements I've found crucial in HR success is fostering a culture of inclusivity and diversity within the workplace. It's not just about ticking boxes; it's about creating an environment where everyone feels valued and heard. Additionally, staying up-to-date with the latest HR trends and technologies is essential. However, perhaps the most crucial aspect of HR success is effective, two-way communication and ongoing feedback.
Wendy Sellers, The HR Lady® offers expert HR advice and management training to handle pesky employee challenges while becoming and staying an employer of choice. www.thehrlady.com

Culture, Attrition & Gamification with CEO Richard Blank

Wendy Sellers and JC engage Richard Blank, CEO of a Costa Rican call center, in an enlightening discussion on call center culture, attrition, and the pivotal role of gamification. Richard shares how he stumbled upon an opportunity to work in a friend's center in Costa Rica and subsequently fell in love with not just the place but also its culture and people.
Richard discusses the challenging aspects of managing a thriving call center. He emphasizes optimizing call centers, striking the perfect balance between maintaining the dignity of employees and getting the best out of them. 
They delve into the core of call center culture and discuss the power of effective communication, active listening, and creating a conducive environment for growth and development. This podcast is impactful for those in the call center industry and anyone interested in fostering a dynamic and high-performing team culture.
Connect with Richard
https://www.linkedin.com/in/costaricascallcenter/
and
https://www.facebook.com/groups/businessprocessoutsourcingcallcenter/posts/10159754066951586/ 
 

Ignite Your Workplace Culture with Tony Chatman

Welcome back to a fresh episode of our podcast featuring our conversation with esteemed guest, Tony Chatman. Tony is a dynamic personality in the realm of workplace culture, renowned for his unique insights and substantial expertise. In our engaging discussion, we delve into his journey from being a chemical engineer to becoming a sought-after corporate relationship expert and author, sharing his wisdom to transform workplaces one at a time.
Discover more about Tony Chatman at TonyChatman.com, or connect with him on social platforms such as TikTok, Instagram, and LinkedIn. For those yet to read Tony's inspiring book, it's available on Amazon, Barnes and Nobles, and Goodreads. Open up a new chapter of workplace harmony with Tony's enlightening perspective!

Key Points in Starting & Operating Your Small Business, with Jessica Millhiser

Welcome to the insightful discussion with Wendy Sellers, The HR Lady, and her co-host JC, as they dive deep into entrepreneurship and business management with their navigator, Jessica Millhiser, a celebrated operations, processes & procedures consultant, hiring strategist, and speaker.
This episode brings together diverse minds with a shared goal: to support business owners in their entrepreneurial journey.   They advise not to underestimate the power of good documentation when mitigating risk, even if your business is still a one-person show. One thing is clear: the secret to successful entrepreneurship lies in a well-defined strategy, and this conversation is a significant first step in that direction.
Connect with the hosts and the guests on LinkedIn
https://www.linkedin.com/in/wendythehrlady/
https://www.linkedin.com/in/jimconnors/
https://www.linkedin.com/in/jessicamillhiser/ 
 

Coaching for the Win. Podcast interview with Drew Donaldson.

Podcast interview with Drew Donaldson
Founder, CEO, & Small Business Advocate @ Gro•Haus
https://www.linkedin.com/in/drewrdonaldson/ 
Tune in now to hear Drew & Wendy discuss coaching.
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